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Voice over IP Business Phone Services

Clarity Telemanagement specializes in providing businesses of all sizes with the highest quality voice over IP technologies and solutions. Clarity is a leader in Voice over IP business phone services and technologies using a unique combination of VoIP solutions to fit your business’ needs. Whether you are looking for scalability, flexibility or affordability, Clarity Telemanagement has a solution that is ideal for your business. All Clarity VoIP solutions are cloud based. Clarity provides businesses with features that cannot be found elsewhere - all at an affordable price. Clarity guarantees to provide you with a customized business solution, as well as exceptional customer service and support.
Features
While many VoIP providers offer services beyond that of a traditional phone line carrier, Clarity expands and combines these features in unprecedented ways with its VoIP system. By creating its own hosted IP PBX system, Clarity can offer the following features in combinations and at prices that cannot be found elsewhere.
1 to 9 Lines or 10 to 24 Lines or 24 to 50 Lines
Clarity business lines bring all of the features you would expect from a Fortune 500 phone system at the fraction of the cost. Nationally recognized as a leader in the field of IP telephony service, Clarity is uniquely equipped to deploy your end-to-end communication needs and take advantage of the incredible integrated solutions and savings available through Voice over IP (VoIP) service. With all our hosted IP phone plans, you will get all the below features and benefits to get your business on the right track.

Clarity Business Line features include:
  • Nationwide Local Number: Choose a new number anywhere in the US or Canada.
  • Local Number Portability (LNP): Keep your existing phone number by porting it from your current provider.
  • Unlimited Calling: Unlimited local and long distance calling in the USA, Canada and Puerto Rico.
  • Online Dashboard: You can configure and manage your VoIP service through an easy to use web interface.
  • Webphone: Free Webphone built into every Clarity online dashboard.
  • Softphone: Free Softphone for IOS, Windows 8 phone and Android available to every user.
  • 1 Unified Voicemail Box: Retrieve your voice messages from a single inbox.
  • Voicemail with Email Delivery: Receive voicemail online, by email as a .wav file (audio file) attachment, or mobile device notification.
  • 3 Way Conferencing: Add a second outgoing call to an already connected call.
  • Caller ID: Know who’s calling before you answer or help identify your important calls.
  • Caller ID Block: Block your caller ID from being displayed on outbound calls.
  • Force Caller ID: Send out the caller ID number that you choose for your business.
  • Call Waiting: Be notified when another caller is trying to reach you while you are on a call.
  • Do Not Disturb: Callers will be directed straight to voicemail when you don’t want to be disturbed.
  • Call Park: Park a call to have the call retrieved by another extension on the account.
  • Call Hold: Put a call on hold while you answer another call.
  • Call Record: You can initiate recording a single call by the touch of a button.
  • Music on Hold: Allows callers on hold to listen to a variety of system generated music or upload your own until you can return to that caller.
  • Transfer: Transfer calls to other phone numbers or extensions within your organization.
  • Hunting: Distribute calls from a single phone number or extension to multiple phone lines.
  • Call Logs: Provides detailed call records by extension or account.
  • Find Me / Follow Me or Call Blast: Calls can be forwarded to multiple numbers that will ring in a designated sequence or ring all at the same time.
  • Time of Day Routing: Giving the ability to route calls to other numbers or voicemail depending on the time of day that the user can pre-scheduled through the online dashboard.
  • Clarity Mobile Connect: Use your mobile device to place and return calls from your Clarity service and caller ID.
  • CNAM Display and LIDB: Callers see your business name when you call them by insertion into the line information database.
  • Directory Assistance Listing: Have your business inserted into the online white pages listing.
  • 911 Service: Register your service to any address for emergency personnel to locate you.
SIP Trunks
Clarity SIP Trunks allow businesses that have IP PBX systems to connect to the PSTN (Public Switched Telephone Network) via VoIP over their internet connection. This is one of the most significant advantages of SIP Trunking because it allows for convergence of voice and data onto a common IP connection, eliminating the need for separate voice and data connection. SIP Trunks can also offer significant cost savings for businesses by eliminating the need for local gateways or PRI connections.

Clarity SIP Trunking benefits include:
  • Eliminates the need to invest in expensive gateway or desktop equipment.
  • Reduces the cost associated with support and maintenance of hardware.
Auto Attendant
The Clarity Auto Attendant is an integral part of a hosted PBX phone system. An automated attendant can answer all incoming calls with a professional touch using recorded greetings and a menu of options. Callers can dial by numeric extension, dial by name, or choose from a list of options to reach a department or person. Each auto attendant extension can transfer calls to a Clarity business line, a mobile phone, or any other number on the PSTN allowing you to take important business calls no matter where you are. Manage your calls efficiently and improve your business services.

Clarity Auto Attendant features include:
  • Nationwide Local Number: Choose a new number anywhere in the US or Canada.
  • Local Number Portability (LNP): Keep your existing phone number by porting it from your current provider.
Live Answering Service
Let the Clarity Live Answering Service be your first experience with employees that work twenty-four hours a day, seven days a week and never call in sick! The Clarity Live Answering Service will elevate your corporate image with our live answering solution without the cost of an on staff receptionist. Your professional, friendly receptionist answers your calls so you don’t have to.

Clarity Live Attendant Console features include:
  • Nationwide Local or Toll Free Number: Choose a new local or toll free number anywhere in the US or Canada.
  • Local Number Portability (LNP): Keep your existing phone number by porting it from your current provider.
Call Queueing
The Clarity Call Queuing service is the perfect way to manage your high traffic call flows. Our Clarity Call Queuing service gives your company the flexibility to manage peak call times without adding additional lines your staff cannot answer or handle. Usually queueing service is only available with expensive phone systems, but this service was designed to capture and hold callers at affordable costs.

Clarity Call Queuing features include:
  • Unlimited Call Paths: Can be added for your company needs.
  • Queuing Groups - The service can be put on just the lines and call groups you need.
Phone Call Recording
The Clarity Call Recording service uses a cloud based strategy delivering you a secure and economical package of software as a service that includes call recording, call management, caller reporting, and more. Clarity hosted plans are perfect for small to medium sized businesses that don't want to invest in expensive software programs plus the IT hassles of network infrastructure, data storage, and staff to maintain it.

Clarity Call Recording features include:
  • Call Recording Module: Online dashboard for review and storage of recorded calls.
  • Record Calls: Record all of your inbound and outbound calls for your entire organization.
Voice and Fax Broadcasting Service
The Clarity Voice and Fax Broadcasting Service is your perfect answer to getting your message out to as many people as you want, fast and cost effectively. If it’s one thousand or one million messages, Clarity has state-of-the-art in house systems to meet any of your voice and fax broadcast needs for message delivery. We have the ability to send your custom scripted message or fax out to any group of telephone numbers that you choose.

Clarity Voice and Fax Broadcasting features include:
  • Force Caller ID: Send out the caller ID number that you choose for your business.
Live Attendant Console
Live Attendant Console is a professional SIP softphone for operators and receptionists giving them the ability to manage calls for your entire organization regardless of location. It can be used as a stand alone softphone or tethered to a VoIP line. The Live Attendant Console offers a fully customozed workspace that provides full extension status monitoring with call details and call interception.

Features include:
  • Unlimited Phone Presence
  • Unlimited Concurrent Calls
  • Unlimited Directories
Store Locator Service
Does your business or organization have multiple stores, resellers, or locations? We can help with our Clarity Store Locator Service that lets your customers quickly connect to you. Not only does it help your customers, but it also can provide a great savings by marketing one number instead of promoting multiple location telephone numbers.

Benefits:
  • One Number Marketing – Nationwide Local or Toll Free numbers available. (LNP is available in most markets)
  • Cost Effective – Reduce your advertising costs.

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