Ensure your business has a cohesive system to keep your day-to-day tasks on track. A unified communication system uses VoIP to provide a cloud-based messaging and phone systems. The flexibility of these systems means you have the opportunity to scale your services to meet the demands of your business. In addition to VoIP, you’ll get:
Cloud-Based Unified Communications
Business Hosted UCaas -> Business Phone Systems
How Unified-Communications-as-a-Service (UCaaS) Can Transform Your Business. The Value of UC “as-a-Service”
Scalable User Model
In an “as-a-service” model it’s easy to scale the number of users as a business expands. Unlike premises-based communications systems, where additions or changes were often laborious, UCaaS uses a multi-tenant model, which can easily add more users to existing software in a matter of moments.
Unlike premises-based solutions, UCaaS does not require an upfront capital investment (or CAPEX). UCaaS is an operating expense (OPEX) that can ultimately reduce other inefficient operational expenditures. Per-user and per-device carrier models are usually more cost-effective and allow billing to be streamlined across all locations globally. This reduces dependency on admin staff to sort out billing complexities
Cloud-based technology is located offsite in secure facilities, which minimizes risk to the business itself. Even if the company’s local system is compromised, cloud-based data will be protected, assuring business continuity
Because UCaaS is hosted in the cloud, that also means it comes with an independent support staff to help solve any IT issue. For a global business, this can be an immense support for employees in opposite time zones. This also frees up on-site IT staff to support other critical and strategic business needs.
Scalable Service Model
It’s also easy to scale available services. To add or remove service components in a premises-based UC system, it can require specialized hardware and hours of complicated reconfiguration. With UCaaS, the software package is a collection of applications that work in tandem – scaling this can be as simple as checking a box. This functionality also allows you to stay on the cutting edge of new technology and up to date with existing applications.
With UCaaS, you aren’t in danger of losing mission-critical data in the event your building is affected by a disaster or outage. With built-in redundancies and remote accessibility, UCaaS assures that a business will experience less downtime. DRaaS, or Disaster-Recovery-as-a-Service, can be a perfect complement to a UCaaS solution. It ensures that the process of restoring data goes as smoothly as the process of backing it up.